Terms of Service
Privacy policy aur Terms dono mein data handling alag nahi hai. Jab aap account use karte ho terms automatically accept karte ho; privacy policy independently read kare.
LEGAL REFERENCE
pkrvip par aapki nigahdasht kaun dekhta hai
Aapka account aapka hai. Hamara privacy policy saaf kehta hai ke aap ka data kahan jata hai, kaun dekh sakta hai, aur kaise hum aapko surakshit rakhte hain...
Data EncryptionPakistan Legal CompliancePayment Privacy Secured
Hamara privacy posture aur jurisdiction
pkrvip jahan local qanoon ijazat deta hai wahan operate karta hai. Aapka personal information—naam, phone number, address—sirf aapka account verify karne aur withdrawals process karne ke liye use hota hai. JazzCash, Easypaisa, SadaPay aur Raast transactions hamari encrypted systems ke through jaate hain. Hum third-party ke sath aapki payment details share nahi karte. Account security ke liye aapka password encrypted rahta hai.
Legal demands ko chhod kar koi bhi aapka data nahi dekh sakta.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HAMSE POOCHIYE
Privacy questions ke liye hamara support team
Team online
Live Chat Support
Aapka privacy concern jo ho, hamara chat team 24/7 available hai. Real time mein aapko batayenge ke aapka data kahan hai aur kaise protect hai.
Email Privacy Requests
Formal data access ya deletion request ke liye email bhejiye. Hamara compliance team 5 business days mein jawab dega aur process shakuru karega.
Account Settings Panel
Aapke account dashboard mein privacy preferences set kar sakte ho. Communication choices, data visibility aur security settings ek jagah hain.
VISWAS KE SIGNALS
Kaun se baatein privacy ko solid banati hain
Encrypted Connections
Har login, har payment, har withdrawal SSL encryption ke under travel karta hai. Man-in-the-middle attacks roko jaate hain. Aapka session timeout hota hai agar aap inactive ho.
No Cookie Tracking Beyond Session
Hamara cookies sirf functional aur security ke liye hain. Marketing tracking ya third-party behavioural data sirf opt-in basis par collect hote hain.
Local Payment Rails
JazzCash, Easypaisa, SadaPay aur Raast—ye sab Pakistani payment systems hain jo aapka data locally rakhte hain. Hum unnecessary data sharing nahi karte.
Annual Privacy Audit
Hamara system har saal third-party auditors se check hota hai. Vulnerabilities fix hote hain. Audit reports hamara compliance team keep karta hai.
Transparent Data Retention
Account close karne ke baad aapka data 90 days mein securely delete hota hai. Legal/tax records chhod kar. Timeline clearly documented hai.
GDPR-aligned Even in Pakistan
International standards follow karte hue, aapko data portability aur erasure rights hain. Pakistani jurisdiction ke under bhi ye rights available hain.
CONSISTENCY ACROSS POLICIES
Hamara privacy sibling policies se kaisa align karta hai
Cookie Policy
Separate cookie disclosure hai jo privacy policy mein refer hota hai. Marketing cookies sirf opt-in hain. Session cookies default hain.
Payment Security Addendum
JazzCash, Easypaisa, SadaPay aur Raast ka security standard alag disclosure mein detail ho raha hai jo privacy ke saath bundled hai.
Account Deletion Policy
Data retention aur deletion timeline privacy policy mein likha hai aur account settings panel mein executable hai—dono match karte hain.
Third-Party Integrations
Kaunsi external services aapka data receive karte hain—compliance, anti-fraud, payment processors—sab privacy policy mein listed hain.
Jurisdiction & Amendments
Policy changes updates karte hain aur hum email se notify karte hain. Current version always available hai. Archive bhi maintain rehta hai.
Children & Age Verification
Hamara service only adults ke liye hai. Age verification process privacy mein describe hai. Minor accounts immediately terminated ho jaate hain.
Visible elements jo aapka data protection ko strong rakhte hain
Two-Factor Authentication
2FA optional nahi, recommended hai. Phone verification ya authenticator app. Second factor ke bina account recovery nahi hota. Phishing attacks rukti hain.
Session Timeout Indicator
Aapka screen par timer visible rahta hai. Agar inactive raho to 15 minutes baad auto-logout. Public devices par safe raho. Manual logout bhi available hai.
Login Activity Log
Account dashboard mein aapko har login ka timestamp, device type aur location display hota hai. Suspicious activity spot kar sakte ho aur immediately support contact kar sakte ho.
Payment Method Masking
JazzCash ya Easypaisa account number invoices par masked dikhta hai—sirf last 4 digits visible hain. Full number sirf withdrawal ke waqt encrypted form mein process hota hai.
Withdrawal Verification Step
Paise nikalne se pehle aapka phone par OTP jaata hai. Only encrypted channel ke through validate hota hai. Unauthorized withdrawals block ho jaati hain.
Privacy Settings Hub
Account settings mein dedicated privacy tab hai. Email preferences, SMS opt-out, marketing communication, data sharing consent—sab control aapke paas hai.
Privacy ke baare mein aapke sawaal
Aapka naam, phone, address aur identity verify karne ke liye store hota hai—ye regulatory requirement hai Pakistan mein. JazzCash, Easypaisa, SadaPay aur Raast withdrawals ke liye bhi legal proof chahiye. Aur aapka gaming history aapka account balance track karne ke liye store hota hai.
Nahi. JazzCash, Easypaisa, SadaPay aur Raast ka data directly unke secure systems ko jaata hai, hamari encrypted gateway ke through. Hamara servers payment details store nahi karte—sirf transaction reference aur timestamp. Marketing, analytics ya advertising companies ko kabhi nahi share hoti.
Account deletion request ke 30 days baad aapka personal data anonymized ya deleted hota hai. Tax records aur legal compliance documents 7 saal tak rakhe jaate hain—ye law hai. Baaki sab data secure deletion process se guzarta hai.
Hamara app sirf login ka location detect karta hai—security alert ke liye agar unusual access ho. GPS ya real-time location tracking nahi hoti. Aap location permissions apne device settings se control kar sakte ho.
JazzCash, Easypaisa, SadaPay aur Raast ko registered phone number chahiye. OTP verification se withdraw karni wali amount aapke phone ke liye unique hoti hai. Ye fraud prevention ka standard hai aur Pakistan Regulatory Authority ke liye mandatory hai.
Functional cookies sirf session management ke liye. Aapka lobby preference, language, remember-login—ye sab cookies store hote hain. Marketing cookies optional hain aur sirf opt-in ke baad active hote hain. Third-party tracking cookies nahi hain.
Policy major changes ke liye email notification bhejte hain 30 days advance. Aapka account dashboard par notification appear hota hai. Minor clarifications ke liye separate notice nahi hota—aap privacy page par directly check kar sakte ho.